Disney E-Mail Recipient Addresses Compromised

Disney E-Mail Recipient Addresses Compromised

Below is an e-mail we received from Disney, which was sent to e-mail addresses subscribed to certain mailing lists of theirs.  This does not affect everyone on a Disney mailing list.  If you were part of the compromise, you would have received this e-mail below – so please don’t call Disney to “see if you were on the list”.  If you didn’t get this e-mail, you weren’t on the list.

We received this e-mail at one of our accounts, which would explain the obscene amount of spam we’ve been receiving lately.  There’s really nothing we, or you, can do about it except to hit delete a few more times when logging in.

We’re simply posting this as a Public Service Announcement, and a reminder that your e-mail address is always at risk for this type of compromise. While there are laws against the use of e-mail addresses (i.e. spam is illegal), the storage of e-mail address lists is not governed.  Hackers obtain mass mailing lists all the time, which is why we recommend setting up a “fun” e-mail account that you use for all your subscriptions, newsletters (even ours), and anything else you sign-up for on the web or through the mail.  Sure, it’s one more account to check, but it could end up saving you a ton of time and irritation.

Here’s the e-mail sent out by Disney, with the phone numbers removed since they’re only important to those who received the original e-mail.

Dear Guest,

We have been informed by one of our email service providers, XXXXXXX, that your email address was exposed by an unauthorized entry into that provider’s computer system.  We use our email service providers to help us manage the large number of email communications with our guests.  Our email service providers send emails on our behalf to guests who have chosen to receive email communications from us.

We regret that this incident has occurred and any inconvenience this incident may cause you.  We take your privacy very seriously, and we will continue to work diligently to protect your personal information.

We want to assure you that your email address was the only personal information we have regarding you that was compromised in this incident.

As a result of this incident, it is possible that you may receive spam email messages, emails that contain links containing computer viruses or other types of computer malware, or emails that seek to deceive you into providing personal or credit card information.  As a result, you should be extremely cautious before opening links or attachments from unknown third parties or providing a credit card number or other sensitive information in response to any email.

If you have any questions regarding this incident, please contact us at (407) XXX-XXXX during the hours of 9:00 am to 7:00 pm (Eastern Time) Monday through Friday, and 9:00 am through 5:00 pm (Eastern Time) Saturday and Sunday.


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